Effective Date: 24/04/2025
Premium Wig Store

1. Introduction

Welcome to Premium Wig Store. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services, in compliance with global privacy laws including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other applicable laws.

By using our site, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect personal information directly and indirectly when you:

  • Browse our website
  • Make a purchase
  • Sign up for newsletters
  • Contact us via forms or chat
  • Participate in promotions or reviews

Types of Information Collected:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely via third-party providers)
  • Order history
  • Browser type, device info, and IP address
  • Usage data via cookies and tracking tools

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order status and updates
  • Provide customer support
  • Customize and improve your shopping experience
  • Send promotional emails (with your consent)
  • Analyze site performance and usage

4. Sharing of Information

We do not sell your personal information.

We may share your data with:

  • Payment processors (e.g., PayPal, M-Pesa, Stripe)
  • Shipping providers (for delivery)
  • Analytics services (e.g., Google Analytics)
  • Marketing platforms (e.g., email campaign tools)

These third parties are contractually obligated to keep your data secure and confidential.

5. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Remember your preferences
  • Track website usage
  • Serve relevant advertisements

You can manage your cookie preferences via your browser settings or a cookie consent tool on our website.

6. Your Rights

Depending on your region (e.g., EU, California), you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request data deletion
  • Opt out of marketing communications
  • Restrict or object to certain uses of your data

To exercise these rights, contact us at [Insert contact email].

7. Data Security

We take security seriously. We use encryption (SSL), secure servers, and access controls to protect your data. However, no method is 100% secure.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we learn we have, we will delete it.

9. International Users

If you are accessing the site from outside Kenya or the US, note that your data may be transferred to and processed in countries with different privacy protections.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or laws. We will notify you by updating the effective date above and, where appropriate, other means.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📩 Email: info@hairbykola.com
🌐 Website: www.hairbykola.com