Effective Date: 24/04/2024
Welcome to Premium Wig Store

1. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree with these Terms, please do not use our website.

2. Overview of Services

Premium Wig Store offers high-quality wigs, customization options, beauty products, and educational content through the Hair & Wig Digital School and African Craft Shop. The site enables online purchases, reviews, tutorials, and customer support.

3. User Accounts

You may create an account to enhance your shopping experience. You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities under your account We reserve the right to suspend or terminate accounts found violating our Terms.

4. Product Orders and Pricing

All products are displayed with accurate pricing and descriptions to the best of our ability. However, we reserve the right to:

  • Modify or discontinue products at any time
  • Correct pricing errors
  • Cancel orders for reasons such as stock availability or suspicious activity

Custom products (e.g., made-to-order wigs) may have different terms regarding returns or cancellation.

5. Payments

We accept various payment methods, including:

  • M-Pesa
  • PayPal
  • Major credit/debit cards

All payments are processed securely. We do not store your full payment details on our servers.

6. Shipping & Delivery

Shipping rates and timelines vary by location and will be calculated at checkout. International shipping is available, and customs duties may apply based on your country.

7. Returns & Refunds

Please refer to our Return and Refund Policy for details on:

  • Return windows
  • Eligibility (e.g., unused, undamaged wigs only)
  • Refund processing timelines

Custom orders may be non-refundable unless defective upon arrival.

8. Intellectual Property

All content on this site, including images, logos, tutorials, and product descriptions, is the property of Premium Wig Store and protected by copyright laws. You may not use or reproduce any part of the site without written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful or fraudulent purposes
  • Impersonate another person or misrepresent your affiliation
  • Post abusive, threatening, or misleading content

We reserve the right to remove content and block users who violate these Terms.

10. Disclaimers

Our products are provided “as is.” We make no guarantees of results from the use of wigs, hair tutorials, or digital courses. Customer experiences may vary.

11. Limitation of Liability

To the fullest extent permitted by law, Premium Wig Store shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our website or services.

12. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content, terms, or privacy practices of such sites.

13. Governing Law

These Terms shall be governed by the laws of [Insert Country, e.g., Kenya], without regard to conflict of law provisions.

14. Modifications to Terms

We reserve the right to update or change these Terms at any time. Continued use of the site after changes constitutes acceptance of the new Terms.